Terms and Conditions
Welcome to Tomis Store. These Terms and Conditions govern your browsing, access, and purchases on https://tomisstore.com, as well as transactions completed via our official WhatsApp channels. By using our website or placing an order, you accept these terms in full.
1. Account & Use of Website
- By using this platform, you affirm that you are at least 18 years old or accessing the site under parental/guardian supervision.
- You agree to provide accurate, truthful, and updated information during checkout or customer registration.
- Any unauthorized automated scraping, tampering, or malicious activity directed at our website is strictly prohibited.
2. Product Catalog & Pricing
- All prices listed on Tomis Store are quoted in Nigerian Naira (NGN / ₦).
- We make every effort to display accurate product images, dimensions, and specifications. Due to individual screen displays and lighting, minor color variations may occur.
- Tomis Store reserves the right to modify prices, discontinue products, or update specifications without prior notification.
- In the event of an inadvertent technical pricing error on the website, we reserve the right to cancel the order and provide a full refund.
3. Orders & Payment Terms
- Orders may be placed through our online checkout or via our “Order via WhatsApp” service.
- We accept payments via integrated secure payment gateways (Debit cards, Bank Transfers, USSD) and direct transfers to our verified corporate bank accounts.
- Orders are processed only after payment has been fully verified and received by our finance team.
- Stock holds for WhatsApp invoices are valid for 24 hours unless otherwise specified by our team.
4. Shipping, Delivery & Inspection
Deliveries are governed by our dedicated Shipping & Delivery Policy. Customers are advised to inspect packages upon arrival and keep unboxing videos for transit claims.
5. Intellectual Property Rights
All content displayed on this website—including logos, product descriptions, photography, graphics, and custom scripts—is the exclusive intellectual property of Tomis Store. Unauthorized duplication, modification, or commercial exploitation without express written consent is unlawful.
6. Limitation of Liability
Tomis Store shall not be held liable for indirect, incidental, or consequential damages resulting from the use of our website or purchased products, beyond the actual purchase price paid for the specific item in question.
7. Governing Law & Dispute Resolution
These Terms and Conditions are governed by the laws of the Federal Republic of Nigeria. Any disputes arising in connection with these terms shall first be addressed amicably through good-faith dialogue with our customer support, failing which they shall be submitted to the jurisdiction of competent courts in Nigeria.
Need Assistance or Have Questions?
Our customer care team is available Monday through Saturday (8:00 AM – 6:00 PM WAT) to assist you with inquiries, tracking, and support.
+234 907 601 3766
support@tomisstore.com
Prosco road Okaka, Yenagoa 560212, Bayelsa